RocTex is family owned and operated. Wife, Jami, is a paralegal for a law firm in Rockwall while also performing duties for RocTex in the evenings and weekends. Mark is a veteran of the United States Army having served from 1990-1993 during Operation Desert Storm.
RocTex Heating & Air Conditioning, Ltd
A Brief History
RocTex Heating & Air Conditioning, Ltd was started after owners Mark and Jami Lair decided it was time for Mark to branch off from the air conditioning company he’d managed for nearly 17 years. With his knowledge of the administrative and logistical aspects of a successful HVAC company, combined with the nearly 30 years of service and managerial experience in multiple industries, RocTex Heating & Air Conditioning is poised to become a successful brand within the industry.
North Richland Hills
With a team of experienced technicians, we can tackle any of your comfort issues quickly and efficiently.
What Our Clients Say!
"We used RocTex as part of a home warranty service. They were a breath of fresh air. Scott who came in to do the service was very professional. He was very courteous; he was able to identify the issue very quickly and provided solution. He did not try to upsell anything, or show other things that warranty does not cover. This has been my issue in the past where the contractors come in and talk about things that are not covered and try to sell more from their side. The manager Mark was also very honest and provided options for copay what were reasonable and also provided great options for replacement of the HVAC system on request."
Thomas was so kind and your company has been one of the ONLY companies we have had come out that was kind, reliable, knew the issue and wasnt trying to upsell us on a cleaning or other items.
I appreciate you and I hope when we have our next issue, we get the same company come out.
“J T was my tech. He noticed a short in my outside unit. I've had many techs here over the years, not one saw it. He got my unit going in no time, my ill wife was in tears of joy. J T stuck around and made sure all was working properly. What a great, professional employee you have. We will remember you and J T forever.”
“Their prices were very competitive compared to some of the HVAC companies that we have dealt with in the past.”
"Robert was awesome!! I cannot thank him enough. He was very knowledgeable and checked everything...I appreciate having someone that made me feel comfortable and that I wasn't going to be taken advantage of! I hope if I ever need service again he is who is sent!! THANK YOU!!!”
“There was never pressure to take up any additional service or replacement. They also provide a great maintenance service on request.”
“I will not hesitate to use them for all my future HVAC needs, and would recommend them to all my friends.”
“RocTex recently replaced my broken HVAC unit with a new unit. They walked me through their product, pricing, and installation. Each step of the process was pleasant. They were able to mobilize and complete the installation the very next day. Robert, my favorite HVAC technician, was on time, reliable and professional. Keep up the good work RocTex.”
- Michael Goh, 5/29/21